Job: Receptionist Information Desk

Department: Information Desk
Schedule: Temp Pool
Shift: Evening Shift
Hours: Varies

- Customer service skills are required

- Experience is preferred

The Receptionist Information Desk greets visitors according to the Department's Customer Service protocol. Listens to needs and responds to customer with appropriate badge and/or directions. The Receptionist Information Desk greets all patients and visitors according to Department's Customer Service protocol; listens while patient or visitor explains needed service; issues appropriate badge or pass; answers telephone according to Department protocol; calls Patient Transportation for wheelchair assistance; knows and accurately implements Visiting Policy; uses Meditech for patient room number/telephone print out; documents Visitor Exception Form; maintains a clean and organized Front Desk; problem solves whenever; necessary; issues and maintains record of Complimentary Clergy Parking record; and conducts visitor/badge count when requested.

EDUCATION/WORK EXPERIENCE:

Must possess a high school diploma or GED. Must possess excellent customer service skills. Experience preferred.